Plumbing questions, answered

At Mesquite Plumbing, our typical emergency response time is 30 to 60 minutes within the Mesquite area. We provide 24/7 emergency plumbing services, meaning we are available around the clock to dispatch a licensed plumber to your door day or night, including nights, weekends, and holidays. We are fully equipped to handle urgent plumbing emergencies, including: Major water leaks Sewer backups Other critical plumbing problems If you need immediate assistance, please call our emergency line directly and we will get help on the way.

Scheduling an appointment with us is easy. You can either call our office at (972) 285-5938 or use our online contact form on our website to request service.

Yes, all of our plumbers are fully licensed and insured to provide comprehensive plumbing services. They also receive specialized training and continuous education to stay updated on the latest technologies and techniques.

If your property is not at risk of water damage, and occupants are not in immediate danger, it may not be classified as an emergency.

Call and ask the dispatcher. They will tell you what applies before a plumber is sent, so there are no surprises when the truck arrives.

Turn off the main water shut-off, move valuables away from the water, and keep people away from any sewage. If you smell gas, leave the building and call from outside.

We fix the plumbing. For drying and restoration we refer you to Hunt Restoration. We do not file or handle insurance claims.

If you suspect a water leak in your home, the most reliable solution is to call a plumbing professional. Our experts have specialized tools to identify the leak source and assess any additional damage throughout your home. However, you can follow these helpful tips on how to identify hidden water leaks if you’re uncertain.

Most leak detection systems utilize small turbines or ultrasonic wavelengths to monitor water flow through your pipes. These systems employ sensors to detect and record abnormalities in water flow, pressure, gallonage, or temperature changes. When an issue is identified, our plumbing professionals use these readings to pinpoint the source of the problem.

Most homeowners’ insurance policies cover water damage resulting from plumbing leaks. However, long-term issues that could have been resolved with proper maintenance may not be included.

Besides obvious signs, watch out for these five indicators that you need plumbing repairs: Unexplained high water bills Reduced water pressure Slow drains Unpleasant odors Visible leaks or water damage.

Most homeowners insurance covers structural damage resulting from sudden or unexpected plumbing issues. However, service calls to stop leaks are typically not covered. Review your policy for specific details.

To turn off your water for plumbing repairs, follow these steps: Locate the main shut-off valve, usually in utility areas like the garage, basement, or near the water heater. If you can’t find it indoors, check outside near the street or water meter. For gate valves, turn clockwise until it stops; for ball valves, turn the lever 90 degrees clockwise. Run faucets on the lowest level to relieve pressure.

One leak on otherwise healthy pipe is usually a repair. Repeated leaks, heavy corrosion or old galvanized lines often point to replacing a section. The plumber will show you what they find.

Corrosion inside older copper or galvanized pipe, water chemistry and age are common causes. A plumber can check whether one leak is a sign of more to come.

If water is reaching floors, walls or ceilings, shut off the main valve and call now. A slow drip under a sink can usually be scheduled.

Yes. We open only the area needed to reach the damaged section, then repair or replace the pipe and test it before closing up.

Harsh chemical cleaners can damage older pipes and rarely clear the whole clog. If a plunger does not work, call a plumber.

When more than one fixture backs up at the same time, the blockage is usually in the main line, not the individual drains.

Snaking punches a hole through a clog. Hydro jetting scours grease, scale and roots off the pipe walls, which helps when clogs keep coming back.

Yes. Restaurants call us for grease-heavy lines, often after hours so the kitchen can open on time.

Yes. Roots find small cracks and joints and grow inside the pipe. A camera inspection shows where they enter.

Most homes only need it when symptoms show up. Homes with big trees or a history of clogs may benefit from a regular cleaning.

Yes. We install new drain lines sized and sloped to code for kitchens, baths and laundry rooms.

It shows clogs, roots, cracks, sags and offsets in the line, plus their distance from the access point.

The smell may result from bacteria growth in a bathroom drain. Cleaning drains and cleaning debris can help. It may also be due to a p-trap, which can often be resolved by running water in the tub, shower, and sink for a few moments. Persistent sewer smells might indicate a sewer backup, requiring Mesquite Plumbing’s professional sewer services. Contact us at (972) 285-5938.

While it’s possible, it’s not advisable to rely on it. Even if a sewer line clog clears itself, it could cause or result from damage. Always consult a licensed plumber to inspect your sewer lines to prevent potential hazards and costly damage.

Call Mesquite Plumbing for emergency sewer services at (972) 285-5938, follow your plumber’s instructions, wear protective gear if dealing with sewage, and avoid using plumbing fixtures until your plumber arrives.

In most cases, home insurance covers sewer line damage within your property lines due to natural disasters. Damage caused by poor installation or maintenance is unlikely to be covered. Contact your insurance provider to understand your coverage and limitations fully.

If your entire home smells like sewage, there may be a leak or backup in your sewer line. This can quickly lead to dangerous sewage leaks or costly repairs if not addressed promptly. Contact your local plumber to inspect your sewer line for potential repairs.

Coverage can vary depending on the location and cause of the damage. If the damage occurs within your property lines and results from a natural event, it may be covered. Policies vary, so the best way to determine coverage is to contact your insurance provider.

The duration depends on the extent of the damage. In many cases, our licensed plumbers can complete sewer line replacement in a day. On average, it may take anywhere from one to three days.

With proper maintenance, most sewer line piping lasts 50-100 years. Clay pipes typically last 50-60 years, cast iron pipes last 75-100 years, and PVC pipes last 100 years or more. However, sewer lines may need replacement sooner due to tree root intrusion, weather damage, or internal corrosion.

Usually something is jamming the grinding plate or the motor has overheated. Turn it off at the switch and call before reaching inside.

If the motor still runs and the housing is not leaking, a repair is often fine. A cracked housing or a burned-out motor usually means replacement.

Most fit a standard sink opening, but size, power and your drain layout matter. We help you choose before we install.

Grease, fibrous scraps like celery and corn husks, coffee grounds and bones cause most jams and drain clogs.

A worn cartridge, washer or valve seat is the usual cause. Most can be replaced without replacing the whole valve.

A failing mixing valve or anti-scald setting, or a water heater problem. We check both.

Stains, soft drywall or loose tile near the shower are warning signs. We can find the source before opening the wall.

Yes. We reroute supply lines and drains and install the new valve to code.

Most toilet installations typically take around 2-3 hours. However, the exact duration can vary depending on factors such as the type of toilet, available installation space, and any plumbing or toilet upgrades required.

Toilet installation is a complex plumbing project that requires expertise. We highly recommend having a professional plumber handle the installation. From fitting the piping, installing the supply line, and sealing nuts and bolts to caulking the base, leveling the toilet, and more, many crucial steps are involved in ensuring a correct installation.

Toilets can last anywhere from 25 to 50 years on average. However, older toilets, especially those manufactured before 1994, should be replaced due to water-saving regulations. Newer models offer various benefits, including reduced water consumption, improved comfort, and advanced features.

Common signs that indicate the need for toilet replacement include frequent clogs, difficulty flushing, continuous running, discomfort during use, visible damage, and unusually high water bills. If you experience any of these issues, it’s advisable to contact Mesquite Plumbing for toilet services.

If you notice sputtering, bubbling, or pulsating water in your plumbing fixtures, there may be air in your water line. Some common causes of this issue include, city water main repair, pipe leaks, valve or pump malfunctions, sediment or mineral buildup, rust or corrosion, improper pipe repair or installation, and well pump malfunction (if you have one). For professional water line repair, call Mesquite Plumbing.

Your main water line is challenging to access and often requires professional expertise to clear any clogs. Our plumbers use advanced tools and technology to locate the issue and properly clear it.

Leave the building right away. Do not use switches, phones or flames inside. From outside, call your gas utility and then call us.

Yes. We run new gas line to appliances, outdoor kitchens and additions, and test it before use.

A rotten-egg smell, a hissing sound, dead plants over a buried line or appliances with weak flames are warning signs.

Yes. Gas leaks are emergencies, and our dispatch runs 24/7.

Yes. Connections are checked and tested as part of a gas water heater installation.

Yes. The utility handles the meter and street side. We handle the piping on your property.

Traditional water heaters typically last between 8-10 years, though this can vary based on regular maintenance and overall use. Tankless units can last up to 20 years, depending on care.

At least once a year, you should have your water heater drained and flushed to remove sediment buildup. Some units may need more or less frequent flushes depending on water hardness levels and overall use and maintenance.

It depends on the tank’s size, but generally, it takes between 15-45 minutes to drain a water heater. When you hire Mesquite Plumbing, we inform you right away about what to expect and how long our services should take.

Generally, we recommend replacing your water heater if it’s over 10 years old or the cost of repairs is 50% or more of the cost of replacement. Upgrading to a modern water heater can provide several benefits, including unlimited hot water, compact sizes, reduced energy usage, increased reliability, and more.

No, it’s not advisable to use hot water if your water heater is leaking. Using hot water when there’s a leak can exacerbate the issue, potentially leading to significant damage, breaker trips, mold, water damage, and even fire hazards. A leak can also indicate potentially dangerous structural problems.

Installing a leak alert and automatic shut-off system is the best way to detect leaks. This system connects a valve to the water line feed and a sensor in a pan near the drain tube. Any leak triggers a leak alert and simultaneously shuts off the water intake to minimize damage.

Hiring a professional plumber for faucet installation is the safest and most reliable way to ensure proper installation. While there are some basic guidelines for installing a new faucet, we recommend reaching out to our service experts to handle the job. In certain cases, a new faucet may require a completely new drain installation.

The duration depends on the complexity of the installation. Installing a brand-new faucet that requires additional drain and plumbing pipe installation may take several hours, possibly even a full day. Simpler installations can be completed in as little as an hour.

Similar to faucet installation, faucet replacement necessitates professional plumbing knowledge and certified expertise. Even if you have some DIY plumbing experience, we recommend scheduling professional services for repairs, replacements, or installations.

For a minor clog within a bathtub drain, start with these DIY methods:, Use an all-natural drain cleaner., Attempt to clear it with a plunger., Utilize a plumbing snake or wire hanger. If none of these methods prove effective, there may be a deeper clog within your drains or a more serious plumbing issue at play. Contact Mesquite Plumbing for professional drain unclogging services.

Yellow bathtub water can result from various causes, including:, Rusty plumbing, A rusty faucet or showerhead, A rusty water heater, A rusty water supply Rusty water can be a health hazard, so it’s crucial to identify the source promptly. Start by cleaning your faucet or tub showerhead. If this doesn’t resolve the issue, contact Mesquite Plumbing.

A leaky bathtub faucet could be the result of:, A damaged or broken washer, A damaged or failing shower diverter, A damaged handle, A faulty cartridge, Mineral buildup If you notice visible signs of buildup, follow steps to remove limescale. If the faucet continues to leak after cleaning, rely on our licensed plumbers for repair.

A clogged sink drain can result from various issues, including solidified grease and fats, harmful chemicals or cleaners, hair buildup, dirt and debris accumulation, blocked external drains, or a damaged or broken P-trap. Often, it’s caused by inappropriate food items or debris being sent down the drain. If cleaning or unclogging doesn’t resolve the issue, reach out to our plumbers for professional assistance.

If your faucet is leaking, first try tightening the fittings and faucet connections. You can also attempt cleaning the aerator with vinegar. If the leak persists or is below the sink, attempt tightening the fittings beneath. If the problem persists, you notice corrosion or other damage, it may indicate a larger plumbing issue. In such cases, contact our experts for a thorough inspection and repair services.

The repair of a cracked sink depends on the extent of the damage. For minor, hairline cracks or chips, you can follow these steps: 1. Clean the sink. 2. Sand the damaged area if necessary. 3. Apply a repair epoxy. 4. Allow it to dry and sand to blend it. For more severe cracks or damage near the base of your sink, it’s advisable to contact our plumbing professionals. We’ll ensure your sink is repaired correctly and recommend replacement if necessary.

A gurgling sink often indicates that air is trapped inside the drain. This can result from various causes, including a clog (from grease, dirt, debris, hair, etc.), buildup in the P-trap, a sewer line blockage, or issues with the vent pipe. While most clogs can be cleared with simple DIY methods, persistent gurgling despite clearing the drain may indicate an underlying issue. In such cases, reach out to our plumbing experts for a thorough inspection and repair.

The best kitchen sink material depends on your unique requirements and personal preferences. Some popular options include: Stainless Steel: Hygienic, rust-resistant, stain-resistant, durable, and cost-effective. Ceramic: Durable, heat-resistant, stain-resistant, and impact-resistant. Marble: Combines luxurious design with durability. Composite: Offers various design choices, durability, and resistance to stains, acid, heat, and bacteria. Copper: Known for its antibacterial properties, durability, rust resistance, and beautiful design. These are just a few examples of the materials available for sinks. Trust our sink installers to guide you in making the best decisions based on your home’s needs, available space, and budget.

Yes! Our team of expert plumbers is trained to install sinks of all styles and materials in homes and businesses across the region. Contact us at (972) 285-5938 to initiate your sink installation project.

The lifespan of a sink depends on factors such as the material and the level of maintenance. In general, most sinks can last anywhere from 15 to 30 years. Sink replacements are often prompted by aesthetic considerations, but they may also be required due to frequent repairs, persistent leaks, or significant rust or damage.

In general, pedestal pumps tend to be louder than submersible models. Unusual sump pump noises like humming, grinding, banging, clanging, or gurgling could indicate issues such as dirt or debris clogs, frozen pipes, damaged parts, clogged or dirty filters, jammed impellers, incorrect level settings, improper pipe positioning, or improper pump sizing. Attempting to troubleshoot these issues yourself can be challenging and may lead to further damage. Contact our plumbing experts for a professional solution.

To test if your sump pump is functioning correctly: Pour a five-gallon bucket of water into the sump pit. Ensure the sump pump adequately drains the water. For battery backup-powered pumps, disconnect the power and repeat these steps. Confirm that the sump pump correctly utilizes the backup battery and drains the water. If your sump pump isn’t draining water or utilizing the backup battery as it should, contact your local Mesquite Plumbing branch for sump pump services.

It’s recommended to have your sump pump inspected and tested by a service professional at least once a year. Additionally, check your pump every 3-4 months to ensure it’s functioning correctly. If you notice any issues, contact our experts for maintenance or repair services.

If your sump pump fails, call us for emergency service at (972) 285-5938. Follow these steps if instructed: Test the power to ensure the outlet functions correctly for other devices. If that doesn’t work, manually test the float switch by removing excess water from the pit using a bucket to prevent further water damage. Check that the float switch isn’t dislodged or jammed, and lift it. Ensure debris or foreign objects aren’t clogging your pump. If the issue persists, turn off the power to your sump pump and inspect the impeller for clogs by removing the screen at the bottom of the unit. If none of the above resolves the issue, there may be a malfunctioning part or a leak. Keep your system turned off and wait for a service professional to assess the situation.

Yes. Dispatch runs 24/7, and for planned work we schedule around your business hours where the job allows.

Yes. Call dispatch to set up how you want calls, access and approvals handled for each property.